For questions related to the processing of your personal data, please contact us via the following email: [email protected]

Why do we need your information?
We will process your personal data for customer management and marketing purposes.
Your data will be kept until you request its deletion.

1. Where is personal data collected?
Pergaminho actively collects personal data through its website at www.pergaminho.design

2. What is the purpose of collecting personal/business data?
Personal/business data is collected for marketing purposes, with the explicit consent of its owners, thus allowing Pergaminho to present useful information, its services and projects by email, as well as to maintain contact with them over time and as long as it is in the interest of both parties.

3. What is the purpose of collecting personal data?
All information collected by Pergaminho is for its exclusive use. Pergaminho undertakes not to sell, exchange, rent or share it with third parties without the user's consent, except if required to do so by a court order.

The information collected is organized internally in a database and may be used to: improve services and products; enhance customer support; send periodic information that may be of interest to users; improve the content of our website.

4. How is personal data handled?
The data is collected directly by Pergaminho and processed for sending information via email as described above. The data is treated confidentially and stored in a database with restricted access to employees who need it for the purposes for which it is intended.

5. What level of IT security is applied to personal data?
We employ physical, technological, and administrative security measures to protect information. Data collected through the Pergaminho website is transmitted via the internet using the secure SSL protocol. This type of communication is not inviolable, but it currently corresponds to best market practices.

6. What happens if there is a breach of the security systems?
If a security breach occurs that demonstrably results in unauthorized access by third parties to your personal data, we will inform you by email.

7. What are my rights and how can I exercise them?
As a rule, the holder of personal data has the following rights regarding data protection: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object, and right not to be subject to automated decisions. To exercise any of these rights, you should contact Pergaminho via email at [email protected]. Pergaminho will carefully analyze the requests, assessing their legitimacy and relevance, and undertakes to respond in a timely manner. If necessary, the holder of personal data may also file a complaint with the National Data Protection Commission (CNPD).

8. How can I find out what personal data is being processed?
To find out what personal data we are processing, simply send us a request by email to [email protected].

9. How can I request the update or removal of my personal data?
To update or remove your personal data, simply send us a request by email to [email protected].

10. Under what circumstances can I not revoke my consent to data processing?
You may withdraw your consent at any time; however, this does not invalidate the lawfulness of the processing carried out up to that point. Additionally, the processing of your data may be necessary for the execution of a service contract or other type of contract in force, or in other situations where legal obligations to which Pergaminho is subject prevent it.

11. Can this privacy policy be changed?
Yes, depending on the evolution of legislation and technology, it is possible that Pergaminho's privacy policy may change.

All changes will be reflected in this document, which is available online.

12. Do you have any questions about this privacy policy?
For any questions, please contact us via email at [email protected].

This privacy policy aims to comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

12. How do we use cookies?
Cookies are used to improve our service. Some cookies are essential to ensure the functionality provided, while others are intended to improve performance and user experience.

Essential cookies are intended for:
– Remember what you added to your cart
– to remind you of your order progress

Functional cookies are intended for:
– Remember your account details
– ensure that your connection is secure
– ensure that the website is displayed consistently
– offer support via chat

Performance cookies are intended for:
– Improve website performance by reducing the number of page loads you experience.
– improve the user experience

Targeting cookies are intended to:
– Allow them to share and like on social media
– Sending information to other websites to personalize the advertising displayed.

Examples of Cookie Usage:

Cookies are used to improve the service provided to you, for example:
– to enable the use of certain services such as payment, which would not be possible without cookies.
– Allow a service to recognize your device so you don't have to constantly provide the same information.
– recognize that you have already provided a username and password when logged into the client area so that you do not have to do so every time you visit a page.
– to count how many people are using a service, thus ensuring that its use is fast.
– to analyze data that allows us to understand how you use the services so that we can improve them.

If you do not allow the website to use cookies, some pages and features will not work as expected. For example, you will not be able to use the shopping list.

If you wish to delete cookies that are already on your computer, please consult the "Help" section of your internet browser.

You can also find more information about cookies and how to manage them on the website. http://www.aboutcookies.org (English) or consult the “Help” section of your internet browser.